Hospitality Associate

New York, United States · Operations

Description

About the Company:

Industrious is reinventing how people work by creating premium, social workspaces: private glass offices, beautiful common areas and amazing hospitality. Step foot into an Industrious office, and you'll find a city’s most exciting people and businesses thrilled to be working together under one roof.

We are the country's leading, and fastest growing premium co-working business, with 16 cities open/under construction, and plans in place to expand our proven model to 25+ cities across the country by the end of 2017. Our business is well capitalized, with very strong unit economics and customer NPS. We have a seasoned leadership team and have raised over $50 million from world-class investors.

About the Role:

At it’s heart, Industrious is a hospitality business, making the hospitality team and this role a vital part of the company’s success. We’re looking for a self-starter to help us reinvent what a day in the office feels like. This person will work directly with the Head of Hospitality and be responsible for ensuring a consistently high-quality and warm experience for all our members in Industrious locations across the country. This person will gather and analyze customer feedback, create tools that allow us to deliver world-class hospitality, as well as drive continuous improvement to our standards and programs that make our members proud and excited to come to work. The role is based in Brooklyn, NY.

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